Giving your Wyze Plug a reset can have plenty of upsides – it can boost its performance or provide it a fresh start if you’re planning to sell it.
Luckily, the reset procedure is a breeze. If you’re aiming for a complete reset that detaches your Wyze Plug from your network, you only need to press one button.
The Clever Fix:
Hold down the On/Off button on your Wyze Plug for 10 seconds until the light flashes blue.
When you see this blue blinking light, it shows your Wyze Plug is ready for setup.
Keep in mind, the Clever Fix is a full reset, leading your Wyze Plug back to setup mode. You’ll need to link it up with your network again after a reset.
Of course, the information doesn’t end there.
I’ve got two more reset approaches for you.
One simply gives your Wyze Plug a little refresh without reverting it to original settings, and another is a comprehensive factory reset if the On/Off button strategy doesn’t do the trick.
Reasons to reset a Wyze Plug
The Wyze Plug is seriously cool, converting nearly any gadget into a smart device. But, occasionally hiccups happen, and a reset might be required.
The primary reason most people resort to resetting their Wyze Plug is because of connection issues.
At times, it might lose its network connection, possibly due to a poor Wi-Fi signal, which makes the Wyze Plug struggle to reconnect.
In other instances, the Wyze Plug might seem to be offline or become totally unresponsive.
For any of these problems, a reset is often the best solution.
But here’s the silver lining – the reset process is straightforward (you only need to press one button!), and getting it up and running again usually takes less than 5 minutes.
Wyze Plug reset alternatives
1. Power Cycle
Experiencing a technical glitch, unresponsiveness, or offline status on your Wyze Plug?
Power cycling is the safest and quickest reset method you can try for any tech-related issue.
Think of it as a rejuvenating restart for your Wyze Plug, flushing out any residual power and starting afresh.
This action refreshes your device, potentially improving its connection to your network and Wyze app, without the hassle of reconnecting it to the Wi-Fi.
To power cycle your Wyze Plug, simply remove it from the power socket for 5 seconds before plugging it back in.
Allow a few minutes for it to power up completely and rebuild its network connection.
2. Remove the Wyze Plug from the Wyze app
Suppose the two earlier mentioned resets didn’t do the trick for some reason, or just pushing the On/Off button didn’t trigger the factory reset.
In that case, this alternative approach might be your solution.
The idea here is to add an extra step to the process: removing the plug from the app before initiating a factory reset.
Keep in mind, this method also reverts the Wyze Plug to its default settings since you’ll be using the On/Off button in the process.
Here’s what you need to do:
- Open your Wyze app, then select the Wyze Plug in the Home tab.
- Go to Settings > Remove Device.
- Perform a factory reset by pressing the On/Off button for 10 seconds.
After that, you simply follow the customary setup process to re-add it to the Wyze app.
Need a refresher on how to set up the Wyze Plug after a reset?
It’s entirely reasonable to forget how the Wyze Plug setup works, especially if it’s been a while since you last did it
Here’s a step-by-step guide on how to add your Wyze Plug to the Wyze app:
- In the Wyze app’s Home tab, tap the +.
- Select Add Device > Power & Lighting > Wyze Plug Outdoor.
- Insert the Wyze Plug into the power socket.
- Connect to your home network.
- Once connected, name the Wyze Plug.
- On the Things to Try page, organize your Wyze Plugs or share the device’s access with your family members. You can also press Skip to do it later.
And there you go, you’re all set!
What to do if the Wyze Plug doesn’t reset
There may be instances where the Wyze Plug doesn’t seem to respond when you hold down the On/Off button for 10 seconds.
If it appears unresponsive, try keeping the button pressed a bit longer, maybe for 30 seconds.
If nothing changes, it’s possible your Wyze Plug has been damaged due to regular use, or you might have received a faulty item (if it’s brand new).
The issue might be with your hardware, such as a defective On/Off button.
No worries, you can always get in touch with Wyze support for help.
Visit the Help Center to contact Wyze support. They’re accessible through various channels – you can submit a support ticket, engage in a live chat with a representative, or dial them at +1 (206) 339-9646.
Their service hours are 6:00 AM – 6:00 PM PST from Monday to Friday, and 8:00 AM – 4:00 PM on weekends.
Can I remotely factory reset the Wyze Plug?
The notion of resetting your Wyze Plug remotely sure sounds handy, particularly if it’s acting up and you need control over the device it’s linked to.
Regrettably, a remote reset of the Wyze Plug isn’t an option.
You need to physically press the On/Off button to carry out a factory reset on the Wyze Plug.
Even though resetting the Wyze Plug is straightforward, it has to be performed in person.
You’ll need the Wyze Plug within your grasp to execute a reset, be it a power cycle or a factory reset.
Here are your three reset options:
- Power cycle (for system refresh)
- 10-second press on the On/Off button (factory reset)
- Delete Wyze Plug in the app (extensive factory reset)
And remember, Wyze customer support is always there if you need any help.