{"id":3138,"date":"2023-10-27T05:22:24","date_gmt":"2023-10-27T05:22:24","guid":{"rendered":"https:\/\/cleverfixes.com\/?p=3138"},"modified":"2024-01-03T14:11:46","modified_gmt":"2024-01-03T14:11:46","slug":"prime-video-not-working-on-samsung-tv","status":"publish","type":"post","link":"https:\/\/cleverfixes.com\/prime-video-not-working-on-samsung-tv\/","title":{"rendered":"Prime Video Not Working on Samsung TV (Why + Easy Fixes)"},"content":{"rendered":"\n
When a streaming app starts acting up, crashes, or refuses to load, it’s natural to point finger the internet as the culprit.<\/p>\n\n\n\n
Yet, if other apps like YouTube, HBO Max, or Disney+ are playing smoothly, it’s likely that the internet isn’t to blame.<\/p>\n\n\n\n
Let’s roll up our sleeves and sort through some solutions to get Prime Video back in the game.<\/p>\n\n\n\n
The Clever Fix<\/strong> <\/p>\n\n\n\n Typically, TV app issues are due to a shoddy, limited, or non-existent internet connection.<\/p>\n\n\n\n But when that’s obviously not the case, it becomes a bit of a puzzle – is it a Prime Video glitch or a Samsung TV hiccup?<\/p>\n\n\n\n At times, the streaming service itself might be having a time-out.<\/p>\n\n\n\n If that’s the case, all you can do is wait for it to bounce back.<\/p>\n\n\n\n Or, the app might be crying out for an update, it might be bogged down with too much cache, or your TV might be due for a software update.<\/p>\n\n\n\n If the TV is the troublemaker, the fix could be as easy as a power refresh, or as involved as a factory reset.<\/p>\n\n\n\n Of course, a factory reset is our last resort (because let’s face it, who wants to go through the hassle of setting up the TV from scratch again?).<\/p>\n\n\n\n So, I’ve arranged the fixes from least to most intensive to try and save you from making any drastic changes to your TV.<\/p>\n\n\n\n <\/p>\n\n\n\n Check if you can run the Prime Video app on another device.<\/strong><\/p>\n\n\n\n This little test can help figure out if the issue is something within your control.<\/p>\n\n\n\n If Prime Video is running like a dream on your phone or laptop, it’s clear the issue lies with the Samsung TV or the Prime Video app on your TV.<\/p>\n\n\n\n You can find the solutions on the next section.<\/p>\n\n\n\n If Prime Video is not working even on your other devices, then the problem is on the Prime Video’s end. There may have been a system maintenance going on.<\/p>\n\n\n\n <\/p>\n\n\n\n “Sorry, something went wrong. Please try again later.” <\/p>\n\n\n\n Getting this message on your Samsung TV is a bummer, especially when you’re trying to figure out why Prime Video isn’t cooperating.<\/p>\n\n\n\n Here’s the tea, a quick reboot is often a great first step to resolve most tech issues.<\/p>\n\n\n\n Just a speedy 5-second restart might have Prime Video back to streaming in no time.<\/p>\n\n\n\n All you need to do is to hold down the remote’s Power button until the TV turns off and power back on.<\/p>\n\n\n\n Take note to hold the Power button until your Samsung TV starts up.<\/p>\n\n\n\n But if that doesn’t cut it, stick around, we’ve got more solutions to explore.<\/p>\n\n\n\n
Give your Samsung TV a fresh start by pressing and holding the Power button on the remote until the TV switches off and back on.<\/p>\n<\/div><\/div>\n\n\n\nWhat\u2019s the problem with Prime Video on my Samsung TV?<\/h2>\n\n\n\n
Do this test first<\/h2>\n\n\n\n
How to fix Prime Video not working on Samsung TV<\/h2>\n\n\n\n
1. Restart your Samsung TV<\/h3>\n\n\n\n
2. Power cycle the TV and Wi-Fi router<\/h3>\n\n\n\n