Getting cozy on your couch, only to realize your remote is dead, can make you want to toss it out of sight.
I hope you haven’t done that yet.
I’ve faced this issue with various TV brands and at different times.
I have observed that the fix is mostly universal for all.
Let me tell you the tricks that can have your remote up and running in no time.
The Clever Fix:
Discharge any residual electricity by taking out the remote batteries, holding down the Power button for 30 seconds, and then pushing all the other buttons for 15 seconds. Wait another 30 seconds before popping the batteries back in.
Why is my Hisense remote not working?
Can you imagine having to stand up and walk over to your TV just to change the channel and volume each time just because your remote is not working?
Just thinking of it might make you lose the desire to watch TV at all – simply to avoid the hassle.
That’s when you realize how crucial the remote is to your TV viewing experience.
A well-functioning remote ensures that your time in front of the TV is more relaxing, enjoyable, and efficient. So, it’s quite a downer when it stops working, especially when all you want to do is kick back, relax, and indulge in your favorite show.
Now, let’s discuss the most common reasons your remote might be playing up.
At top of the list is due to dead or weak batteries.
Since batteries are the power source for the remote, it’s easy to see why it might malfunction or quit completely if they’re weak or drained.
Other times, the issue could be due to factors like interference from electromagnetic devices or even dust blocking the remote’s sensors.
Anything coming between your remote and the TV, whether it’s furniture blocking the remote’s line of sight or dirt on the sensors, can create issues with your remote’s functionality.
Also, be aware that other electronic devices, such as routers or cell phones, can interfere by grabbing the infrared (IR) signal that your TV needs.
Another possible reason is the remote suddenly loses its connection with the TV.
In this case, there’s no other way but to re-pair it to the TV.
The only instance you will need to consider replacing the remote is when its hardware is damaged.
If your remote recently took a dip in your aquarium or got wet in any way, it’s no surprise that it could mess with the inner workings.
Beyond outside influences, the remote’s infrared (IR) sensor, which is a crucial part of sending commands to the TV, might be on the fritz. Good news though, we’ve got a test to check its functioning – more on that in the next section.
Do these before trying any fixes
There are a couple of tasks you should tackle before moving onto “repairing” your remote.
You never know – these two simple steps might just bring your remote back to life without any further fuss, saving you both time and effort.
Task 1: Change the batteries
Always start with a fresh set of batteries before moving onto any serious fixing – that little change may be all you need.
It’s also essential to clean the battery contacts to ensure a solid connection.
To do that, just lightly rub the contacts with a clean, dry cloth before putting new batteries back in. This can help clear away any dust or residue that might interfere with the connection.
Go try it out on the TV. If it’s still not working, then let’s move to task 2.
Task 2: Check the IR sensor
With fresh batteries in place, we know that your remote is equipped with enough power supply.
Now it’s time to see if the rest of your remote is still in working order.
Here’s what you should do:
Point a camera at the top of your remote and press any button while looking at the camera screen. Look for a red or purple light.
While you’re at it, you might want to give it a wipe with a clean cloth to ensure no dirt is covering the IR sensor.
If the sensor’s doing its job, you should see a red or purple light on the camera screen when you press a button. If not, it might be time to shop for a new remote.
These two tasks will help you decide if you need to go ahead with more comprehensive fixes.
If your remote’s still not playing ball, despite a working IR sensor and new batteries, then you have the green light to check out the more detailed fixes.
How to fix my Hisense TV Remote not working
1. Reset the remote
This is often the best fix for all kinds of remote issues, like when only certain buttons are working, or when the remote isn’t responding at all.
Trust me, this is actually my number one solution for any brand.
This fix helps eliminate any built-up static electricity that could be causing your remote to act up.
Resetting your remote gives it a fresh start and a renewed connection with your TV.
Here’s how to do it:
- Remove the remote batteries.
- Press and hold the Power button for 30 seconds.
- Press all remote buttons for about 15 seconds.
- Wait for 30 seconds before reinserting the batteries, and then test the remote after.
From years of dealing with stubborn remotes, I’ve learned that banging the remote around doesn’t help, but this simple trick almost always does the trick.
So, whenever any of my remotes start acting up, I stay cool, use this smart trick, and voila! Everything’s back to normal.
Let us know if this worked for you.
If not, no worries! We’ve got more tricks up our sleeve to try.
2. Remove obstructions
It may sound basic, but you’d be surprised if it’s the case for you.
My buddy left his watch in front of his TV’s IR sensor and couldn’t figure out why his remote wasn’t working. Turns out, his watch was the problem the whole time!
So, take a quick look around the room.
Are there any obstacles, like furniture or decorations, blocking the line of sight between the remote and the TV’s IR sensor?
You might need to rearrange some things or find a better spot for your TV.
Keep in mind that electromagnetic interference can really mess with IR signals.
Try to keep your router away from the TV or turn off any other devices that could be disrupting the connection between your remote and TV.
3. Soft reset the Hisense TV
Sometimes, it’s not the remote that’s causing issues but your Hisense TV itself.
It can be a minor firmware glitch, for example.
Sometimes a little power reset can get rid of the glitch and fix the problem at hand. And it’s always best to start with the least risky reset.
Don’t worry, this won’t erase any important data from your TV.
To fix a glitch, do this:
- Turn off your Hisense TV and unplug it from the power source.
- While it’s unplugged, press and hold the TV’s Power button for at least 15 seconds.
- Plug your TV back in and turn it on.
This will reset the IR sensor, which could potentially make your remote work like new again.
If that doesn’t do the trick, let’s explore some other potential solutions.
4. Switch from Bluetooth to Infrared
Most Hisense TVs have two modes: Bluetooth and Infrared (IR).
It’s possible that your remote might have lost its connection with the TV, and switching to infrared mode could be the ticket to reestablishing that bond.
Some users have found that this simple trick brings their remote back to life, while others haven’t had as much luck. But it’s worth a shot.
Here’s what you need to do:
Hold down the Menu (three lines) button to switch from Bluetooth to Infrared.
Let us know if this works for you too.
5. Re-pair Hisense remote to TV
This is usually the next step if pressing the Menu button alone didn’t work for you.
If you’re using a Bluetooth-enabled Hisense remote, it’s possible that there might be issues with the Bluetooth connectivity.
To get around this, you’ll need to navigate to the TV Settings, which you can find at the top of the screen, either by using the physical buttons on your TV or the Hisense TV remote app.
Going back to pairing your remote, here’s what you need to do:
- Go to Settings > Remote and Accessories.
- Press and hold the Menu (three lines) button on your Hisense remote.
- Once your remote appears on the screen, select it.
You’ll see a blue light flicker three times on the remote, indicating that the re-pairing was successful.
Alternatively, you can use a Bluetooth keyboard to make your way around your TV’s Settings. Just plug it into the TV, and you’re all set.
Don’t have the app yet?
Here’s how to set it up:
- Download the app on your phone.
- Connect your phone on the same Wi-Fi network your TV is connected to.
- Launch your RemoteNOW and let it automatically detect the Hisense TVs on your network.
- Once it detects your TV, tap on its name to connect.
You can now use your remote app to navigate the TV.
Struggling to revive your remote after trying all the above fixes? Or confirmed that your remote is beyond repair?
Here are some alternatives you can consider.
1. Hisense TV remote app
Of course, the Hisense TV remote app (RemoteNOW) is the preferred substitute.
Once all set, you can adjust volume, change channels, launch apps, and more without worrying about a malfunctioning physical remote.
Another bonus of the RemoteNOW app is its inclusive features.
The RemoteNOW app offers features for accessibility, making it easy to control your Hisense TV even if you have physical or visual difficulties.
You can configure the settings within the app to enable voice controls, big buttons, or other helpful features to meet your needs.
I advise having the Hisense TV remote app ready to go, so you’ll always have a backup when your remote decides to misbehave.
Just always ensure that your TV and phone are connected to the same network.
With the app handy, there’s no rush to dash to the store or surf the web for a new remote; use the app while you wait for a replacement.
2. Universal remote app
If you have multiple TVs of different brands at home, you could consider a universal remote app.
Most TV brands offer their own remote apps.
While I’d generally recommend sticking to the brand’s official remote app, if you’re short on phone storage, you can explore the best universal remote apps to control all your TVs.
Just ensure your TV is compatible with the app you choose.
3. Get a universal remote
Another recommendation in the list is to buy a universal remote.
Universal remotes can be programmed to work with a variety of TVs, including Hisense models.
A universal remote can be a cost-effective and convenient option, as it can control multiple devices in your home.
When looking for a universal remote, consider features such as compatibility with your Hisense TV, ease of setup, and the number of devices it can control.
Once you’ve found a suitable universal remote, follow the manufacturer’s instructions to program it for your specific TV model.
4. Get the exact remote replacement
If you’re concerned about compatibility and prefer a remote with the same functionality as your old one, you can always buy a replacement remote made specifically for your Hisense TV model.
Just pair it with your TV and you’ll be able to use it just like your original remote.
With a brand new remote, you can get back to enjoying your favorite shows and movies without a hitch.
Making Your Hisense TV Remote Last
Proper care of your Hisense remote control can extend its lifespan and keep it working smoothly.
A good rule of thumb is to always use the batteries recommended for your remote.
Most remotes use AAA or AA batteries, so double-check your remote’s requirements to steer clear of any issues.
Switch out the batteries as soon as they start to lose power.
Doing so ensures smooth operation of your remote and prevents possible damage from weak batteries.
When your remote isn’t in use, keep it in a clean and safe place – away from water, heat, and direct sunlight.
This will protect it from physical harm and wear and tear.
To clean your remote, use a soft cloth or a cotton swab dipped in rubbing alcohol to clean the buttons, and use compressed air to clear any debris from the crevices.
Furthermore, avoid pressing the buttons too forcefully when the remote isn’t responding. This can help prevent buttons from getting stuck.
How to reach Hisense support
In case you face any troubles with your Hisense TV or its remote, it’s good to know that the company provides various support options.
For instance, you can browse their official website for tutorials, troubleshooting guides, and answers to frequently asked questions.
This can be a valuable resource in helping you solve any issues you may encounter with your TV.
You can also find your Hisense remote control manual on their website. Just search for your specific model or product, and download the manual as a PDF.
When you need assistance from real experts, Hisense has your back.
Their customer support team is available to help you with your queries and concerns.
You can reach out to them via the contact form on their website or by giving them a call at +1 (888) 935-8880.
They’ll do their best to guide you through any issues and get you back on track, so you can enjoy your Hisense TV without any hiccups.
The remote basically acts as the primary means of communication between you and your TV. It allows you to switch through channels, play and pause your favorite shows, or explore streaming platforms – all at the touch of a button.
But losing those simple functions can be a real headache when you can’t do any of that at all due to an unresponsive remote. It leaves us scrambling to get the remote fixed quickly or hunt down an alternative remote.
The trick is to begin with the basics: change the batteries and inspect the IR sensor. Then, try resetting your remote.
If that didn’t work, you have plenty of solutions at your disposal to get back on track in no time.
Here are your other options:
- Remove obstructions
- Soft reset the Hisense TV
- Switch from Bluetooth to Infrared
- Re-pair Hisense remote to TV
My advice? Always have the Hisense remote app on your phone as a backup just in case.
Keep this page bookmarked if ever face challenges with your remote control again. Browse Cleverfixes.com for more helpful guides!
Now, you can kick back and enjoy your favorite shows on your Hisense TV, secure in the knowledge that you’re fully equipped to tackle any remote control issues that might pop up.