For every connection problem, here’s the answer: do a proper reset.
In this article, I’ll guide you through the process of resetting your Google Wi-Fi network, ensuring that you maintain a strong and stable connection.
The Clever Fix
Factory reset Google Wi-Fi by pressing its physical Reset button (or Side button for some models) or through the Google Home app.
Why reset Google Wi-Fi?
Resetting your device might be the solution to get everything functioning properly again.
Let’s look at some instances where resetting Google Wi-Fi can be helpful.
First of all, you might consider resetting your Google Wi-Fi device if you’re facing poor network performance, like dead spots, slow internet speeds, and intermittent connectivity.
In such cases, Google Wi-Fi may be affected by external interference or internal system bugs that require a reset.
Another reason to reset your device would be if you have forgotten or lost your password.
We’ve all been there – passwords can get quite complicated, and sometimes you just can’t remember them.
I’m guilty of this. I fell into this pitfall because I only entered my password once when I initially set up Wi-Fi on my phone. Then when I got a new phone, I was stumped because I couldn’t recall my Wi-Fi password since I hadn’t used it since that first time.
Good thing is resetting the Wi-Fi device allows me to set a new password and regain access to your network.
Another reason is to declutter the network.
Over time, multiple devices may connect to your Google Wi-Fi, some of which you might not use anymore. So, as a general rule of thumb, you may want to reset Google Wi-Fi every six months to ensure optimal performance.
In this way, you can start anew by removing the linked devices no longer in use and freeing up bandwidth to improve overall network performance.
Regularly resetting your device can also help maintain its efficiency and stability by clearing any residual data or conflicts caused by firmware updates or settings changes.
Lastly, you may want to perform a reset to prepare it for selling or giving away to ensure that any personal information is removed.
Resetting is your way to go to get it back to its original setting.
There are two resets you can do, depending on the extent of reset that you want: reboot and factory reset.
Reboot vs Factory Reset: What’s the Difference?
Thinking which reset you need?
Let’s break it down for you.
A reboot can be helpful if you’re experiencing connectivity issues or the device isn’t working as expected.
You can do this anytime with no adverse reactions because it doesn’t change its settings or delete any data, so you won’t lose any of your configurations.
On the other hand, a factory reset is something you should think of before you do it.
This is because it will take your Google Wi-Fi device back to its original settings, just like when it was brand new.
This will erase all your configurations, custom settings, and data.
A factory reset should be used as a last resort when rebooting doesn’t resolve the issue, or if you’re giving away or selling your device.
Ready to move forward with the reset? Continue scrolling!
Stop right there, do this first!
Before you proceed with the reset, it’s wise to back up your Network Settings.
If it’s been a while since you set up your Wi-Fi, chances are you might not recall your current settings. Having a backup simplifies the process of restoring your network settings later on.
Here’s the trick:
On your Google Wi-Fi app or through Google Wi-Fi website, go to Network Settings and take a moment to review your configurations.
You should pay close attention to details such as your SSID, password, and any custom settings you’ve applied.
It’s a good idea to take screenshots of these settings or note them down, so you have a reference to use later on.
Now, if your Google Wifi supports exporting settings, check for an export or backup option within the app or website.
Exporting your settings will create a file with all of your network configurations, which you can save on your device or cloud storage service.
Remember to store this file in a safe location, as you’ll need it when you’re ready to restore your network settings following the reset.
However, if you can’t find an export or backup option, don’t worry.
You can still manually recreate your network settings post-reset using the notes or screenshots you’ve taken earlier.
This may take more time and effort, but it’ll help ensure that your network is back up and running as it was before the reset.
That’s it! Once you’re done with this, you’re ready for the reset.
How to reset Google Wi-Fi
1. Reboot
Like many of you working from home or attending online classes, I too feel the pinch when a Zoom meeting abruptly falls apart or the speaker starts to sound like C3PO due to a poor network connection.
Initially, I thought of shrugging it off. After all, these things always sort themselves out in a few minutes, right? However, when the Wi-Fi remained on strike even after an hour, I realized I had to intervene.
Rebooting is my go-to solution (and you should too!)
A reboot can possibly resolve this kind of small connection or performance issues. It’s your best bet if you just want a refresh to make it work again.
To reboot your Google Wi-Fi, simply unplug the power cord from the device, wait for a few seconds, and plug it back in.
Your device will restart and should resume normal operation shortly.
2. Factory reset
Picture this: You’ve cranked up the volume on your speakers to inject some energy into your house cleaning routine. You’re on the verge of belting out the high note of your favorite song when suddenly, Spotify grinds to a halt because of a poor network connection. Talk about a mood killer!
If rebooting didn’t help, this next fix should do the trick.
Factory reset is the last resort of every troubleshooting step because it’s more invasive than a reboot since it includes permanent deletion of data.
This means you’ll need to set up your network again, including new Wi-Fi passwords and custom configurations.
It might be tiresome, but it’s a small price to pay for a smooth and reliable internet experience at your place.
I usually do this when there’s no hope for my unit – I’ve done all possible troubleshooting, called ISP to check if the error is on their end, and confirmed that factory reset is the only solution left.
You have three options on how to do this.
Feel free to do the first reset and move to the next if the first one didn’t work for you.
The Google Wi-Fi has a Reset button, which is a small button on the bottom or back of the unit – That’s what we’ll use for this reset process.
Before you start, unplug the power cable to ensure a safe reset process.
After that, follow these steps:
- Grab a paperclip, pin, or any other similar object to press and hold the Reset button.
- With the reset button firmly pressed, plug the power cable back into the device.
- Keep holding the button for about 10 seconds until you see the LED light start flashing blue and then turn solid blue (solid blue indicates that your Google Wi-Fi device is in the reset process.)
- Release the Reset button and give your device some time to complete the reset.
Keep in mind that the process can take several minutes and will temporarily interrupt your internet access.
For Google Wi-Fi Points, follow these steps:
- Start with the Wi-Fi point powered on.
- Press and hold the reset button with a paperclip or a similar thin object for about 10 seconds.
- Keep holding the button until you see the LED light start flashing blue and then turn solid blue.
- Release the Reset button and give your device some time to complete the reset.
Your Wi-Fi point has now been reset and is ready for a fresh configuration.
2. Using the Google Home app
Make sure you’re connected to the Wi-Fi network managed by your Google Wi-Fi device.
The app is your main interface for interacting with the Google Wi-Fi system and will help guide you through the reset process.
Launch your Google Home app, and then follow these steps:
- Locate the Google Wi-Fi device you want to reset and then access its Settings.
- Go to Network & General > Wi-Fi Points > Factory Reset.
- Confirm your decision.
Be patient, as it may take a few minutes for the reset to fully complete.
During this time, the Google Wi-Fi device will be restoring itself to its default state, wiping out all custom settings and data.
Once the factory reset is complete, your Google Wi-Fi device will restart. At this point, you can finalize the reset process by setting up the device as if it’s brand new.
No physical Reset button? No problem.
Some models really don’t have a Reset button. So, this is the alternative way to reset your Google Wi-Fi.
The procedure basically follows the same process as with using a physical reset button.
Here’s how:
- Unplug the Google Wi-Fi unit.
- Hold down the Side button.
- While holding the Side button down, plug the unit back in the power outlet and do not release the button yet.
- Keep holding the button until you see the LED light start flashing blue and then turn solid blue.
- Release the Reset button and give your device 10 minutes to complete the reset.
That’s it! Your device is ready to add to the Google Home app again.
Can’t find the Reset button at the back of your device?
Look for a small white button beside the serial number at the bottom – That’s your Reset button!
How to set up Google Wi-Fi after reset
If you’re not typically the tech-savvy person who handles tech-related tasks in the household and you need a guide on how to set it up after the reset, then this section is for you.
Luckily, it’s a straightforward process.
Here’s an easy step-by-step guide to get your Wi-Fi network up and running again.
First, unplug all your Google Wi-Fi devices, wait at least 30 seconds before plugging them back in. This ensures that the factory reset is complete.
Now, grab your smartphone and make sure you have the Google Home app installed.
Once you’ve logged in and your Google Wi-Fi devices are powered up, follow these steps:
- Go to Google Home app > (+) plus icon > Set up device.
- Choose your device, then select Set up new devices in your home.
- Follow the on-screen instructions.
- Connect your phone to the temporary Wi-Fi network created by your primary Google Wi-Fi point.
- Find your Google Wi-Fi device.
(It may ask you to scan the QR code on the bottom of the device for added security.)
- Choose a name for your network and set a password.
(Make sure to use a strong, unique password to protect your network from unwanted access.)
- Add more Wi-Fi points (optional)
Surf the web, stream your favorite movies and tunes, and try out your favorite apps to ensure everything is running smoothly.
Don’t forget to check the Wi-Fi signal strength in various parts of your home, especially in rooms where you frequently use your devices.
Happy surfing and enjoy your freshly reset and set up Google Wi-Fi network!
Encountered a problem during or after the factory reset?
With these tips in your arsenal, you should be able to overcome any hiccups during the reset process or post-factory reset and enjoy a seamless wireless experience at home.
1. Check the cables
First and foremost, ensure that all your cables are properly connected.
It doesn’t hurt to check, right? As simple as it seems, during the resetting process, people often unintentionally jostle the cables, causing them to become loosely connected.
Check all the ethernet cables connected to the modem, router, and your Google Wi-Fi device to make sure they’re secure and functioning properly.
2. Restart devices
Now, if you’re still experiencing connectivity issues after verifying the cables, try restarting your modem, router, and Google Wi-Fi device.
This may sound basic, but many problems can be resolved by simply turning your devices off and on again.
Give them a minute to operate fully before checking if the issue is resolved.
3. Check the LED light on the Google Wi-Fi unit
The light can provide valuable information about any potential issues.
If the light is solid teal, it means everything should be working fine. However, if it’s flashing a different color, there might be a hiccup somewhere.
You can visit this page for more information about light patterns and their meanings.
4. Check for possible interference
Sometimes, issues may arise from interference caused by other devices or even physical barriers.
Move your Google Wi-Fi device away from other devices that may interfere, such as microwaves, cordless phones, or baby monitors.
Avoid placing your device inside a closed cabinet or behind large objects, as these can obstruct the signal.
5. Check Google’s Help page
More often than not, your answers lie on Google’s Help page.
There’s no need to always rush to customer support for every issue.
Even I turn to Google’s Help page owing to the accuracy of the information provided. It’s directly from Google after all, and who better to trust than the makers themselves, right?
Check out Google’s Nest Wi-Fi Help pages for troubleshooting advice.
The interactive guides and tips available here are designed to help you quickly resolve any problems you might encounter.
6. Reach out to professionals
If all else fails, try reaching out to the professionals by posting in the Google Nest Community or sending your concern on this page to have a conversation with Google Support representatives for personalized help.
They can provide additional guidance and assistance to get your Google Wi-Fi device up and running smoothly again.
Data Privacy and Security After Resetting Google Wi-Fi
Are you concerned about your data privacy and security after resetting your Google Wi-Fi?
When you reset your Google Wi-Fi, all your personal information, such as the connected devices, historical data, and usage patterns, will no longer be stored on the device.
Factory resetting, however, won’t automatically delete your data from Google’s cloud services.
We understand that it’s essential to keep your personal information safe.
You can manually delete this information within the Google Home app.
As for your network’s safety after resetting your Google Wi-Fi, it’s essential to follow some best practices. And using a strong, and unique password is just one of the security measures you can do.
Here are everything you should know:
- Enable advanced security features like WPA3 encryption, if supported by your device.
- Keep your Google Wi-Fi system up-to-date with the latest firmware updates to ensure you have the most current security patches protecting your network.
- Enable automatic updates, if possible, to keep your device secure without much effort.
- Turn off remote access to your Google Wi-Fi device if it’s not necessary, so that only devices within your network can access the settings.
These will help you minimize the risk of unauthorized users gaining access to your network management and configuration.
By following these steps, you can have peace of mind knowing that your network’s security and your personal information are safeguarded after resetting your Google Wi-Fi device.
Wrapping up
Occasionally, devices might not work as intended, resulting in dropped connections, slow internet speeds, or other network problems.
By performing a reset, you can give your network a fresh start, potentially solving these issues.
Resetting your Google Wi-Fi might seem like a tedious task, but it’s essential for maintaining a strong, stable, and secure home network.
You can do a reboot, or a factory reset.
You can do a reboot anytime you want because it’s a perfectly safe fix that won’t delete any of your data. However, if the problem is worse or you need to return your device to its original state, then go for factory reset.
For factory reset, you can do any of these method:
- Using the physical Reset button
- Using the Google Home app
- Using the Side button
